Jonathan Abon

Jonathan Abon

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Notable Career Achievements

  • Implemented GenAI application to increase organizational performance where sales, services, and marketing audiences can ask questions about product capabilities to better serve customers resulting in reduction in time-to-answer from an average of eight (8) days down to ten (10) seconds or less providing value of at least $2.3m per year.
  • Implemented scalable UI/UX improvement methodology for point-and-click and code-and-script experiences that quantifies a five (5)-scale composite Usability Index Score comprised of effectiveness, efficiency, SEQ, and SUS that also captures user observations all of which are used to define new features and bug fixes in an iterative manner.
  • Scaled the SaaS ML/AI distribution services business unit by integrating three (3) acquired companies and serve as a trusted advisor to the company’s CPO, CTO, and CDO with respect to product development priorities resulting in revenue growth from €30m to €80m.
  • Matured team to approximately 100 people in the Product Management organization and built global DaaS ML/AI platform used by customers and internal teams with 50+ contracted customers, 240+ customer pipeline, and +€400M book of business.
  • Grew optical networking product business to $200M in annual revenue and scaled business from a prototype/engineering lab to a manufacturable product that was bought and deployed by large telecom companies.
  • Ground-up build of SaaS analytics business unit that productized and deployed telecom network analytics cloud platform reaching $3m ARR.
  • Productization of ML/AI, analytics, scaled data processing into products (decision tree for small cell network issue detection, unsupervised machine learning map matching for autonomous driving application).
  • Speech and natural language processing (NLP) development (LMS/NLMS echo cancellation in telecom networks, LAMSTAR neural networking for voice-activated virtual security).
  • Protected platform customer/user data vis-à-vis GDPR, CCPA, SoC Type 1/2, encryption, and consent management.
  • Founded a software product and services company (Abon Computer Consulting Enterprises) reaching ~$30k annual revenue with three (3) contract employees developing and deploying healthcare enterprise resource planning (ERP) software for small-medium (SMB) size businesses.

Experience

2023 – Current

Infinera

Senior Director, Product Management

Telecom, Optical Platform & Systems, UI/UX Design, GenAI Application

Launch optical platform product portfolio consisting of modular products and sub-systems. Scale the optical systems business achieving bookings, revenue, and profitability targets. Expand market share vis-a-vis current customer share of wallet and new geo-vertical markets. Level-up product function to foster organizational and individual performance vis-a-vis business and process innovation.

2022 – 2023

Utopia Music Platform

Vice President, Product Management

Platform, eCommerce, Fintech, Musictech

Scale the distribution services business unit to €80m with a path towards €300m by integrating three (3) acquired companies into the business unit consisting of software assets and physical warehouse distribution centers servicing B2B, B2C, and D2C. Locations included London, Chicago, and Dallas. Define the overall product strategy for the distribution services business unit. Navigate and drive the global expansion of distribution services Software-as-a-Services (SaaS) application. Provide executive leadership to five (5) direct reports and manage $2m annual operating budget.

2016 – 2022

HERE Technologies

Vice President, Product Management

Platform, Automotive, Transport & Logistics, Supply Chain, Location Services, Marketplace, eCommerce, Developer Community

Established a 300-person platform organization with locations in Chicago, Boston, Seattle, San Francisco, Berlin, Amsterdam, Tokyo, and Singapore and managed a budget of EU60M. Built a global Data-as-a-Service (DaaS) platform used by customers and internal teams with 50+ contracted customers, 240+ customer pipeline, and +$400M book of business serving B2B. Led formulation of Developer Strategy and operationalization. Served as an envoy for platform organization and interacted regularly with C-Suite and board/shareholders.

2014 – 2016

Saggezza

Senior Director, Product Management

Platform, eCommerce, Telecom, Retail, Financial Services, Logistics, Healthcare, Print

Productized an internal Platform-as-a-Service (PaaS) platform and sold offering to different industries and market geographies serving B2B and B2C. Partnered with architects and development teams to create vision, strategy, and roadmap for next-gen cloud-native PaaS platform. Joined with engineering to develop an understanding of the development tradeoffs, generate options and alternatives, and take a pragmatic approach to driving the best option forward.

2013 – 2014

Cambium Networks

Global Product Manager

Telecom, Small Cell Networking, Fixed Wireless

Led product management and market management of point-to-point and point-to-multipoint fixed wireless broadband product portfolio for service provider market. Defined macro market landscape, investment hypothesis and overall financial expression of the global telecommunications service provider vertical market for fixed wireless broadband access and backhaul product portfolio. Defined go-to-market strategy and execution plan containing message map and marketing collateral framework. Hosted webinars focusing on ARPU growth and service enablement. Published whitepaper about positioning best-of-breed fixed wireless broadband as an alternative and complementary solution to 4G LTE. Speaker at 2014 Mobile World Congress Small Cell Forum.

2013

Vasco Data Security

Director, Product Marketing & Business Development

Cybersecurity, Platform, Enterprise Productivity, Online Gaming

Directed all aspects of MYDIGIPASS.COM SaaS product marketing and business development in enterprise market serving B2B and B2C. Crafted Go-to-Market plan focused on three key verticals—cloud productivity and storage, online gaming, and online subscription.

1997 – 2013

Tellabs

Group Product Manager | Various Product and Engineering Roles

Telecom, Analytics Platform, Optical Networking, Voice Quality Enhancement, Packet Core, Mobile Internet

Built the company’s first Software-as-a-Service (SaaS) platform for the telecommunications industry serving B2B. Provided strategic direction and leadership to 15 direct reports and managed a $10M budget annually. Translated product vision into strategy and an execution roadmap to deliver measurable outcomes aligned to business objectives. Consistently worked to optimize the broader organization operating model (e.g., process, people, structure, partnerships).
Held various positions as a product manager for different product lines and as a design engineer of hardware/software systems.

1996 – 1997

Zenith Electronics

Design Engineer

Consumer Devices, High-end Television, Regulatory Testing

Designed interactive GUI interface processor for mouse trackball remote control. Performed EMI/EMC regulatory tests. Member of technical staff responsible for the design of features for high-end television products.

1995 – 2000

Abon Computer Consulting Enterprises

Founder/CEO

Healthcare, Enterprise Resource Planning (ERP), Human Capital Management (HCM), eCommerce

Founded and operated software product development and deployment company reaching ~$30k annual revenue serving B2B. Built a team of three (3) contract employees. Designed and coded the healthcare ERP/HCM software product with integrated eCommerce portal for healthcare professional to enter clinical notes (nurses, physical therapists, occupational therapists, etc), managers to schedule patient visits, and calculated per-patient P&L for business owners to understand overall business state. The integrated eCommerce was for customers to order durable medical equipment (DME) and inventory management. Designed, deployed, and managed (Managed Service) customers’ internal IT networks.

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